Functional Requirement »Forwarding changes to the status of the order to the user (R3)« (FR-9)
If a business customer platform changes the status of an order, the system must be able to forward the new status to the user, immediately by E-Mail and on the order status page.
Basic - An up-to-date order status is essential to keep users happy while they wait for their order to be delivered (users expect this as it is quite common nowadays)